Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Oldham | GPhC Registered Online Pharmacy | GPhC No. 9012511

Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Oldham collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Oldham is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Oldham and across the UK. As a data controller, we are responsible for the personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

Personal details: Full name, date of birth, address, and contact information
Health information: Medical history, current medications, weight, BMI, and other clinically relevant data required to assess your suitability for treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site
Communications: Records of correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments safely and responsibly
To dispense and deliver approved medications, typically within 1 working day of pharmacist approval
To maintain accurate and complete patient records as required by GPhC standards
To communicate with you regarding your order, treatment, or any follow-up care
To comply with our legal and regulatory obligations as a registered pharmacy
To improve our services and ensure patient safety

Our lawful basis for processing health data is the provision of healthcare services and, where required, your explicit consent. We will never use your data for unsolicited marketing without your permission.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly and cannot be disabled
Analytical cookies: Help us understand visitor behaviour so we can improve our services
Functional cookies: Remember your preferences to enhance your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare providers: Where clinically necessary or required for your care, information may be shared with other relevant healthcare professionals
Delivery partners: Sufficient details are shared with our courier services solely to fulfil your order
Payment processors: Billing information is handled securely by our authorised payment provider
Regulatory bodies: We may be required to share information with the GPhC, MHRA, or other authorities to meet our legal obligations
IT and platform providers: Trusted service providers who support the operation of our pharmacy under strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where legally required. After this period, your data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All sensitive data is encrypted and stored securely.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request erasure of your data where applicable, object to or restrict certain types of processing, and request that your data be transferred in a portable format. To exercise any of these rights, please contact us using the details below. You also have the right to raise concerns with the relevant data protection authority if you believe your data has not been handled appropriately.

9. Contact Us

If you have any questions about this privacy policy or wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Oldham
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated. Please check back periodically to stay informed of any changes.